RPD: Returning Favor To North Carolina

110th in a 2022 Series*

The Relevance Project thanks Phil Lucey and the North Carolina Press Association for the opportunity to talk Community Forum at the annual conference in Raleigh on Aug. 25. It was impressive to learn that a couple of newspapers had Community Forum-like approaches underway as part of either the Google News Initiative or Poynter’s Table Stakes programs. I hope the Relevance Project’s resources can further help other outreach efforts as well as jumpstart newspapers that want deeper relationships with readers and new ways to reach wider audiences. It was clear from the give-and-take responses at the lunchtime session that North Carolina newspapers know the best local issues to tee up for a Community Forum series. And they know the importance of explaining the newspaper’s Relevant mission as well as efforts to improve the media literacy of their news consumers. Since The Relevance Project’s start, North Carolina Press has been one of the biggest supporters. It was great to return the favor for their consistent advocacy. Finally, it also was fun to be back in friendly North Carolina where I spent many days in roles for Richmond-based Media General Inc. Lots of good memories. That makes it easy to cheer: North Carolina, be THE Community Forum.

-Tom Silvestri, Executive Editor, The Relevance Project

P.S. Above is the NCPA program board that greeted attendees in the hallway. The nighttime awards ceremony had 300 registrations, I was told. Impressive.

*ABOUT THE SERIES: Our goal is to share a Relevant Point of the Day (RPD) throughout 2022. Our target is at least 222. Thank you for supporting The Relevance Project. Your success is our focus.

RPD: Deep In The Heart Of Texas

109th in a 2022 Series*

We thank the Texas Press Association for embracing the Relevance Project’s resources and the Community Forum strategy as a vital part of its Convention & Trade Show in San Marcos this past Friday and Saturday (July 28-30). The invitation continues the strong support of The Relevance Project by TPA Executive Director Mike Hodges. Much appreciated. Our program focused on detailing “The Texas Relevance Project” by stressing that the content and promotions are for Texan newspapers to use and adapt as they see fit. (No charge!) The added bonus in traveling to San Marcos through Austin was the insightful talk by two publishers whose communities have been rocked by fatal shootings at schools. You could hear a pin drop when Leonard Woolsey of The Daly News in Galveston and Craig Garnett of the Uvalde Leader-News described how the national tragedies overwhelmed their communities and the local newspapers they publish. “You can never prepare for this,” Woolsey said. Added Garnett in referring to the shocking revelation about the delayed police response to confronting the shooter: The “ugly piece of information hangs over us.” A standing ovation greeted Garnett at the program’s end. It was clear emotions are still raw. Hanging in the air was his observation that at age 70, he had thought of retiring. But because of the devastation in Uvalde, he now thinks: “No. This is too important. I want to help our community.” Both Woolsey and Garnett emphasized they were proud of how their staffs rose to the challenge. Also at the convention, Woolsey was elected the new president of TPA, after leading the audience in a Community Forum-like discussion — called Publishers Q&A — on issues of importance to members. The high cost of newsprint, production and distribution, the shift from a printed newspaper to a digital E-edition for daily coverage, the challenges of hiring talent, and expansive revenue ideas filled the hour slot. Woolsey showed his chops as an effective moderator.

New Texas Press President Leonard Woolsey (right, standing) listens to a colleague comment during a Publishers Q&A during the association’s 2022 Convention.

–Tom Silvestri, Executive Director, The Relevance Project

*ABOUT THE SERIES: Our goal is to share a Relevant Point of the Day (RPD) throughout 2022. Our target is at least 222. Thank you for supporting The Relevance Project. Your success is our focus.

RPD: The John Foust Series

108th in a 2022 Series*

Exclusive to The Relevance Project, veteran trainer and solutions shaper John Foust is sharing his favorite advertising advice columns that first appeared in trade association publications or accompanied his programs conducted for thousands of newspaper advertising professionals. The set of six one-pagers covers a meaty variety of subjects, ranging from selling like a pro to lessons learned in advertising to the ingredients of ads that motivate readers to buy from advertisers. Use the series to capture new revenue or to spark an in-house training session. All six (a sample is below) are parked on the Revenue Resource page of www.relevanceproject.net. We thank Mr. Foust for his partnership and applaud his many years of advocating for newspapers.  The Relevance Project is honored to present The John Foust Series. We also thank Metro Creative Graphics for the design work.

–Tom Silvestri, Executive Director, The Relevance Project

*ABOUT THE SERIES: Our goal is to share a Relevant Point of the Day (RPD) throughout 2022. Our target is at least 222. Thank you for supporting The Relevance Project. Your success is our focus.

RPD: We’re In ‘A Path Forward’

107th in a 2022 Series*

The State of Local News 2022 was released this week in a blockbuster report (link is here). We were pleasantly surprised and honored to see The Relevance Project show up in the section headlined “A Path Forward.” Here’s the recognition: “At a summit on rural journalism, Tom Silvestri, former publisher of the Richmond Times-Dispatch, wryly observed that sometimes there seem to be ‘more people trying to save local journalism than actually employed in local journalism.’ As executive director of The Relevance Project, Silvestri is one of those trying to save local journalism. Funded by state and national press associations, the Relevance Project seeks to strengthen the connection of local news organizations to their communities through in-person and virtual forums that bring together leaders and ordinary citizens to identify and help solve problems.” We appreciate the shout-out from author Penny Abernathy and Northwestern University. To the supporters of the 2-year-old Relevance Project, especially the state and provincial newspaper associations and the SNPA Foundation, thank you. Know we don’t take this acknowledgement lightly. There’s much more to do. Be THE Community Forum. ONWARD!

–Tom Silvestri, Executive Director, The Relevance Project

*ABOUT THE SERIES: Our goal is to share a Relevant Point of the Day (RPD) each weekday throughout 2022. Our target is at least 222. Thank you for supporting The Relevance Project. Your success is our focus.

RPD: Community Forum No. 2 In Mississippi

106th in a 2022 Series*

The testing of THE Community Forum strategy continues this week in Mississippi with a second civil, civic conversation on issues of importance.  “How Do We Combat Brain Drain?” is the topic of the Community Forum in Tupelo at 6 p.m. Thursday (June 30). Daily Journal is the host newspaper, with support from the Mississippi Press Association and Mississippi Humanities. (The public invitation is above.) As they say in the birthplace of Elvis Aaron Presley, thank you, thank you very much. A Relevant Point reported on the first community event in Cleveland. The successful program focused on how to expand tourism in the Mississippi Delta, home of the American Blues. The achievement in Mississippi makes us hungrier for another state or province to also demonstrate the transformative Community Forum.  Who will be next?

-Tom Silvestri, Executive Director, The Relevance Project

*ABOUT THE SERIES: Our goal is to share a Relevant Point of the Day (RPD) each weekday throughout 2022. Our target is at least 222. Thank you for supporting The Relevance Project. Your success is our focus.

Q and A: Utah’s/Montana’s Brian Allfrey

Part of a Monthly Series*

The coach in Brian Allfrey wants the newspaper industry to be bold. The manager in him advocates trying new things, for even in failure important lessons exist.
The longtime basketball coach and veteran manager knows a thing or two about risk. This year, he is running two newspaper trade association based in rather large states.
Allfrey was the executive director of the Utah Press Association, when he convinced the Montana Newspaper Association to hire him to operate that group as well. Utah received new revenue at a critical time and Montana secured an experienced director with connections.
Adapting as well as playing smart offense and defense work both on the basketball court as well as on the paths that newspapers must travel to succeed. Allfrey, who last year orchestrated the National Newspaper Week campaign with the Community Forum theme, shares his perspectives and advice in the latest installment of The Relevance Project’s monthly Question & Answer series spotlighting executive directors who form Newspaper Association Managers.
You might imagine hearing the squeaking of basketball shoes, the roar of a press, or even a loud smack of a high-five while learning more about Allfrey. You even might be compelled to send him a check after reading what he would do with unlimited resources.
All about being bold.

Our thanks to Brian Allfrey for participating in this month’s installment of the Director Question and Answer feature.

You are the first executive director of multiple associations to participate in this feature. Can you introduce us to your groups — members and staff?
I have been the executive director of the Utah Press Association since February 2011.  Before that, I was the Majors/Nationals Advertising director at the Newspaper Agency Corp. (Joint Operating Agreement between The Salt Lake Tribune and Deseret News). 
The Utah Press Association has 42 members.  They are a diverse group, spread out over a 6-hour drive. While we cover a fairly large geography, we have less than 3.5 million people in the entire state.  In fact, 60 percent of the entire state is owned by some agency of the federal government.  Our membership numbers have held pretty steady.  About 10 years ago, we had 47 members.  The staff in Utah consists of one other employee: Senior Marketing Strategist Denice Page has been with Utah Press for nearly 14 years.
The Montana Newspaper Association has more than 80 members over an even larger geography.  I am participating in the Director Q&A from Glendive, Montana, while celebrating MNA’s 137th Annual Convention. 
The association has two staff members, Ryan Stavnes (Member Services) and Sandy McIntyre (Communications). MNA is headquartered in beautiful Helena.

What’s the back story on adding Montana to your executive director responsibilities?
In March 2021, I heard that MNA was looking for a new executive director.  Looking at what was happening in Utah (we just lost a major print customer), I needed a new revenue stream for the association.  I made a few calls and did research to find out more about what MNA was looking for.  I reached out to their board president, and eventually had a phone interview.   
The concept was pretty outrageous for the Montana board at first. They hired a retired newspaper professional to work as an interim director and to help them get a feel for need while they continued their search. 
I kept telling them that I did not believe that executive directors for press associations grew on trees.  There is a widely arrayed skill set needed, especially in a small association.   
I continued to pursue the opportunity. Negotiation picked up again in December 2021.  In January 2022, the Montana board voted to execute the contract with Utah Press for me to manage their association.

Now you: What has been your career path?
I have always been in sales and management, but I actually started in the grocery business.  I was an assistant manager of a grocery store while still in high school and after college started my sales career with a food broker.  After a few months I was promoted to sales manager and I have been in management ever since. 
In 2004, I moved to the Newspaper Agency Corp. (The Salt Lake Tribune and the Deseret News) and was a territory sale representative. From there, I quickly was made retail sales manager, then director of Retail Sales, and Major/National Advertising director.  I was at NAC for about 8 years before moving to Utah Press.

How would you describe your position and role to someone outside the newspaper industry?
The executive director’s role is a little bit different in every state, depending on the size of the association, staff, etc.  I think the larger associations have more of a CEO role.  In a small association, you end up doing whatever needs to be done.  One day I might be helping to deliver a print job that I sold.  The next day is a meeting with the governor.  The next day I’m fixing a computer.  I liken it a little bit to the movie “Michael Clayton.”  My role is kind of that of a “fixer.” Ultimately, the success of the organization rides with you and you have to handle whatever comes up that day or week.

What do you like best about your job?
No day is ever the same. There is always a different challenge or opportunity, so it keeps you on your toes.  I find joy in the challenge.  I like being told that something cannot be done. 
I also really enjoy the people who I work with.  I have a great Board of Directors in Utah that has a lot of trust in me.  They are willing to try new things and think outside of the box.  I have a great staff in Utah as well. 
The more I get to know the Montana Board of Directors, the more enjoyable that is becoming as well.  At the end of the day, you want to feel like what you are doing matters.  That you are contributing to the greater good, not just being a cog in the machine of life.  This job gives me the ability to help fight for transparency and to help our members play their role in our democratic republic.  I also get to help people and their business succeed. 
I love competition and every day there is a chance to win and to measure the good that we are doing.

Brian Allfrey (first at left, in back row) joined other executive directors at last year’s annual NAM conference in Madison, Wis.

Sometimes the best thing is also the worst thing.  Sometimes it is easy to feel like you are fighting all alone.  The pace of communication and the speed of business continue to increase and we are all seeing how hard it is to keep up good communication with members, customers, readers, whoever.  We are all being inundated with messages and requests.
All of our newspaper members are being asked to do more with less resources than ever before.  We all have to prioritize our time and resources and sometimes the state press association doesn’t make the top of the list until there is a five-alarm fire. 
The irony is that the five-alarm fire probably could have been avoided if dealt with earlier.  It can be frustrating when you are advocating for your membership and not get timely responses or support.  However, these are the times when my relationships within Newspaper Association Managers are the most important.  It is great to be able to reach out to colleagues for advice, idea, therapy, or even an adult beverage.

What is your proudest career moment?
When I started at Utah Press, the financial situation was extremely dire.  They owed over $450,000 to the members and the Board had cut the association staff from 13 down to 2.5.  I was tasked with finding new revenue opportunities and finding ways to streamline operations and reduce expenses.  We were able to put together a coalition of newspapers that could compete with Valassis and we got a huge grocery client’s inserts.  Then we got their print business.  Over the next three to four years we were able to pay every newspaper back, plus interest.  After that, we were able to build a sizable nest egg for the next financial emergency.

What are your associations’ priorities? (Feel free to add a personal priority.)
Like most associations, our priorities in both Utah and Montana are to provide more value to our members and our communities. That includes traditional ad revenue generation, but also demands that we look for new ways to fund the association and the members.  Consider the need for our foundations, for example, to raise more money for scholarships and internship programs. 
We also have to do a better job attracting the next generation of journalists.  How do we become more efficient and how do we find new revenue streams for all the different aspects of our business?

You recently organized a successful NAM Advertising & Revenue Conference in Charleston, SC. What were your takeaways from the program?
The first takeaway was that people want to be back together meeting in person.  We have missed the face-to-face communication over the last two years and we underestimated how important that is.  That advertising group had not met since 2019, so there was a lot of excitement to be back working together. 
The second takeaway is that there was even more willingness to work together and to share.  The last two years have really pushed all of us to examine everything that we do to look for efficiencies, new revenue streams, etc. 
Finally, I was reminded how much passion the associations have for their members and the newspaper industry.  There are a lot of smart and talented people who are dedicated to the success of newspapers and journalism.

What keeps you up at night when wrestling challenges?
In Utah, our advertising really struggled when we lost the TMC products from the larger newspapers, and then again when our two biggest dailies, The Salt Lake Tribune and Deseret News, changed to weekly printed newspapers.  That, in turn, led to the closure of the biggest print facility in Utah.  This really hurt the association and but also hurt all of the members. 
There are only a few places left to print in Utah.  The lack of viable print options and rising costs are going to create more problems for newspapers of all sizes.

What’s your favorite point, philosophy or story about the newspaper business?
When the radio was invented, everyone said that newspapers were dead.  That was 100 years ago.  When TV was invented, they said newspapers were dead.  When the Internet exploded, they said that newspapers were again dead. 
Time after time, newspapers have been counted out, yet they are still here, and they are needed more than ever by our communities.  I look forward to seeing how the newspaper industry continues to evolve.

If you had unlimited resources to advance our industry, where would you invest your time and money? 
If money were no object, I would buy Facebook, Twitter, etc, and then shut it all down.  I believe that these communication tools have become the biggest ills of our society.  The spread of misinformation is unchecked. Every idiot now has a voice and the ability to join a small group of other idiots to create havoc.  On all sides of every issue, these platforms spread hate and vitriol. 
The world was a better place before we got to see what everyone was eating for dinner, saw every photo from their vacation, or got to hear their political opinions.

What is something most people don’t know about you?
There is probably a lot of things that people don’t know me.  I tend to stick to myself.  The people who know me would say that I am loyal, competitive and protective.  What they don’t know is that someday I just want to live on a small farm and drive a tractor all day.

Brian Allfrey coaches basketball, which he played in high school and college.

What do you like to do outside of work?   
I am very involved in a couple of non-profits that work with youth basketball players and high school basketball players with college aspirations.  I have coached high school and club basketball for 25 years.  Both of my boys are college basketball players and I have been able to spend a lot of time with them over the years.

What would your best career advice be to a newcomer to newspapers? To a veteran with 10 to 15 years until retirement?
I would advise everyone that they should be bold.  We need big ideas and big ideas require that we take risks.  We have to be willing to try new things and learn from the successes and failures of those those risks.  I really believe that applies to everyone in the newspaper industry no matter where they are in their career path. Newspapers are somewhat resistant to change, and we need to be able to adapt and move quickly like some of our competitors do.  

–As told to Tom Silvestri, Executive Director, The Relevance Project

*Past Q&As with NAM directors are parked on the Relevant Points blog.

RPD: Proving The Newspaper Story (Cont.)

105th in a 2022 Series*

Two more state press associations are triumphing the power and importance of newspapers by distributing impressive new research. In Virginia, the headline is “Virginians See Local Newspapers as Most-Trusted Source of News.” In neighboring North Carolina, “North Carolinians Love Their Newspapers.” The Virginia Press Association, which hired the Richmond-based research firm of SIR, has released A Quantitative Look at Attitudes Toward Virginia’s Newspapers.” The survey of more than 6,400 Virginia adults found that “three in four readers of Virginia newspapers (75%) regard local newspapers as useful sources of news, besting TV/radio news (71%), national newspapers (69%) and other outlets. At the same time, almost two-thirds (63%) of Virginia readers rank local newspapers as the most trusted news sources among all kinds of news outlets.” Read the full news release here. Meanwhile, the North Carolina Press Association is among the trade groups turning data collected by Tennessee-based Coda Ventures into bold statewide statements such as “6.6 million, or 79% of North Carolina Adults, Read Print or Digital Newspapers Every Month” and “Advertising in North Carolina Newspapers WORKS!” Read the market study results here. Applause to Virginia and North Carolina for giving its members important state-specific research to boost advertising, subscription and marketing campaigns. In the fractured media landscape, you can’t assume people know the true story about local newspapers. That makes proving it each day the priority.

–Tom Silvestri, Executive Director, The Relevance Project

*ABOUT THE SERIES: Our goal is to share a Relevant Point of the Day (RPD) each weekday throughout 2022. Our target is at least 222. Thank you for supporting The Relevance Project. Your success is our focus.

RPD: Innovation And The Urgent Transition

104th in a 2022 Series*

It dawned on me while sitting in a Kentucky building from the 1800s why the forced jump from fossil fuels to green energy was such a painful debate. It sounds too much like the newspaper transformation urgency that’s given us pounding headaches for at least the last couple of decades. Everyone is yelling GREEN, GREEN, GREEN and likewise DIGITAL, DIGITAL, DIGITAL. Don’t forget the HURRY UP BEFORE IT’S TOO LATE! But what’s missing is the transition plan to get us “there” — from the current chaos to the desired state. It’s supposed to happened, POOF, like now. That’s why my notes from the recent National Summit on Journalism in Rural America are highlighted and underlined the most from the sessions on business models for community newspapers. Kansas publisher and journalism professor Terri Finneman, one of the many excellent presenters at the summit, is using the lessons of history, research, surveying and experimentation to shape a proposed business model that local newspapers can move into — even if it’s only a transition. I like where she’s focused, because it’s what readers say they want. Her developing model comes as more newspapers contemplate shifting from unprofitable/making-some-money to a nonprofit organization. The model by Finneman and her collaborators is built on three pillars: membership (includes subscription revenue and donations); e-newsletters; and events. Here’s why this approach is Relevant: It stakes the future on reader support. It simplifies the digital business to a product that’s all about content and that can be diversified into niches without major technical difficulties to attract new audiences. And, it allows for personal engagement with readers at various levels and with new options. On the last score, this is where being THE Community Forum is a first step. Also, the beauty of Finneman’s model is, again, its simplicity for today and its intended interactions with customers to create pathways to future innovation. There’s a test underway in Hillsboro, Kansas. We’re watching it. The upshot: There’s a future there, with local newspaper media leading the way as they innovate their Relevance.

–Tom Silvestri, Executive Director, The Relevance Project

ADDED NOTE: Presentations at the National Summit on Journalism in Rural America prompted a series of articles on The Rural Blog, which I highly recommend. Expect more insightful follow-ups from Al Cross and the Institute for Rural Journalism and Community Issues.

*ABOUT THE SERIES: Our goal is to share a Relevant Point of the Day (RPD) each weekday throughout 2022. Our target is at least 222. Thank you for supporting The Relevance Project. Your success is our focus.

RPD: A Listening, Learning Opportunity

103rd in a 2022 Series*

One of the best usage of the Community Forum strategy is to start conversations in areas where you are missing in action or weak in at least showing interest. You can skip over the excuses — “we don’t have enough reporters to cover …” — by conducting Community Forums to demonstrate you want to engage every community within your overall coverage area. So, here’s a timely audience question: How many newspapers organized a Community Forum to listen to the Black community on Juneteenth? Seized the opportunity to make it a community-wide celebration of Freedom Day, Black history and Black culture? Explored the essence of liberty and tragedy of injustices? Showed that being THE Community Forum meant igniting conversations that could be recorded, reported and shared in a purposeful diversity and inclusion initiative? We’re all ears. If you missed the collaborative opportunity for today, I’m sure your community will forgive you if you still schedule such a Community Forum sometime this month. Better late than never. Need further context or insight? Check out an excellent overview by Liz Dwyer, managing director of Local Media Association’s Word in Black, for additional directions you can take the Community Forum. Listen and learn.

–Tom Silvestri, Executive Director, The Relevance Project

*ABOUT THE SERIES: Our goal is to share a Relevant Point of the Day (RPD) each weekday throughout 2022. Our target is at least 222. Thank you for supporting The Relevance Project. Your success is our focus.